General terms and conditions
Webshop and B2B are intended solely for Slovenian customers. All others can contact us on:
+386 2 460 55 55 or info@intrade.si.
Working time:
Monday-Thursday: 8:30 – 17:00
Friday: 8:30 – 14:30
REGISTRATION
All business partners, who would like to co-operate with us, must firstly register in our system. Company Intrade d.o.o. must receive from each foreign company its registration documents, proof of VAT number, bank details, and contact details.
OFFERS, REQUESTS
Offers and requests are being sent to e-mail, Skype, or over the telephone. We reserve the right to mistakes and changes.
ORDER
After you are registered in our system, you can send us your order only in written form on our e-mail or other communication application. You need to confirm your order with your company stamp and signature on our proforma invoice, which you send back to us. After receiving a confirmed proforma invoice on our email, resignation from the purchase is not possible. The buyer is obligated by their signature on the proforma invoice that they will willfully pay for their goods before collection and that they will collect the goods by themselves at our warehouse. If the buyer does not sign and stamp the proforma invoice, confirmation of the order is also applied by the buyer's payment of the deposit for ordered goods.
If the buyer doesn't collect the goods 3 days after being informed by the seller that the goods are prepared for collection, then the buyer must cover all additional costs, which they caused to the seller (costs for warehousing, logistics …) and at the same time, the buyer is obligated to pay 20 % contractual penalty for failed business.
Payment terms are 100 % advance payment. In case the goods are not on stock and we order them explicitly on behalf of the customer's request, the buyer must pay a 20 % deposit in 80 % before the collection of the goods.
We also offer the option of payment via the PAYPAL platform. If the customer pays via the PAYPAL platform, the customer covers all commission costs for Paypal.
BANK DETAILS
SPARKASSE SLOVENIJA D.D.
CESTA V KLEČE 15
1000 LJUBLJANA
IBAN: SI56 3400 0101 9461 634
SWIFT: KSPKSI22XXX
DELIVERY AND DAMAGED GOODS
All prices are EXW Maribor. The buyer must organize transport by himself and collect goods in Maribor. Intrade d.o.o. may help to look for and organize transport (incoterms: CPT*), but all costs and risks after the collection of goods by the carrier bears the client himself. Intrade d.o.o. is not responsible for any possible damages of goods or any other damages, which might occur during transport.
The buyer is responsible for goods after collection.
Also, in case that Intrade d.o.o. is helping the buyer to find transport or is organizing transport for the buyer, Intrade d.o.o. is not responsible for any possible damages, which might occur during transport. Any possible damage, which occurs during transport, is insured with Carrier's liability insurance, which is ___ € / kg (as is the tariff). If the buyer wants to enter into additional insurance of goods, he needs to take care of this himself at his own expense.
Also, in case that Intrade d.o.o. is helping the buyer to find transport or is organizing transport for the buyer, Intrade d.o.o. is not responsible for any possible damages, which might occur during transport. Any possible damage, which occurs during transport, is insured with Carrier's liability insurance, which is ___ € / kg (as is the tariff). If the buyer wants to enter into additional insurance of goods, he needs to take care of this himself at his own expense.
Every damage or shortage of the goods needs to be mentioned on the CMR and delivery note. Any later complaints or complaints without mentions on the CMR and delivery note are not valid and spedition or Intrade will not take any responsibility for them. Pictures of damaged goods and video of the stock while arriving at the buyer's delivery address are mandatory.
All damages or shortages must be mentioned/recorded at the time of unloading the received goods, which has to be done under video surveillance.
HIDDEN FAILURES
All hidden failures must be put in writing and approved by an authorized service, which is also handling the reclamation.
LIMITATION OF LIABILITY
We reserve the right to mistakes, changes, technical changes, supply options, change of procedures in programs.
GENERAL STATEMENT OF END USE / DOCUMENTATION OF END USE
Due to the valid European regulations regarding sanctions that tend to change, and in accordance to valid national and international regulations regarding export control, we hereby confirm that all items (goods, software and technology) and/or technical support (services and training), which are supplied/enabled by supplier:
INTRADE d.o.o.
STUDENŠKA ULICA 104
SI-2000 MARIBOR
will not be sold/supplied/transferred or re-exported (directly or indirectly) or used in Russia, Belarus, and/or Ukrainian regions Doneck, Lugansk, Herson and Zaporožje, which are currently being occupied by Russia, and/or in Krim (mentioned below as »covered regions«).
We confirm that the goods/technical support will not be used - fully or partially - in connection to nuclear explosion activities or unsecured nuclear fuel cycle; that the goods/technical support will not be used for any purpose, connected to chemical, bio- or nuclear weapons or projectiles which can carry such weapons; that the goods will be used only for civil purposes (and will not be transferred to Russian military subjects); that the goods/technical support will not be used - fully or partially – for projects in connection to research and exploitation of oil in the deep sea, research and exploitation of oil in the Arctic or projects of exploitation of oil from slate in Russia.
We fully understand that we are obliged to assure that the goods/technical support will not be re-exported directly or indirectly to the covered regions or for end use in these regions. We confirm that goods/technical support will be supplied or re-exported to the third party (person/company) only under the condition that this third party accepts the commitment from the upper statement as binding and under the condition that this third party is known as trustworthy and reliable at fulfilling their commitments.
We understand and agree that the statements and obligations written above are crucial elements of the contractual relationship between us and the supplier. Any violation of these statements and obligations is a major breach of contract. In such cases supplier has the right to decline fulfilment of contractual obligations and due to such reasons terminate the contract.
Maribor, 15.7.2023
PRIVACY POLICY
By registering in our system, you confirm that you're informed of our general terms and conditions and that you agree with them. Otherwise, registration is not allowed.
If you have any questions or would like additional information, please contact us:
+386 2 460 55 55 or info@intrade.si .
Maribor, 12.11.2019
Intrade d.o.o.
*Carriage Paid To (CPT) rules requires the seller to clear the goods and arrange carriage (by one or more transport modes) to the named place of destination. The seller does not need to obtain or pay for insurance. Under CPT rules, the seller’s risk ends, and the buyer’s risk begins, when the first carrier receives the goods from the seller.
